[PHMC] Official Press Release - Unveiling the new Emergency Department.

[Lomadias]

  

 

PILLBOX HILL MEDICAL CENTER OFFICIAL PRESS RELEASE

- AS PREPARED FOR PUBLICATION -

Los Santos, SA ~ Saturday October 16th, 2021.

 

Pillbox Hill Medical center is proud to showcase the most recent renovation to the facility, set to further enhance the service by improving operational efficiency within the Emergency Department. The changes will ensure that our patients continue to receive the best of the best medical care in the most efficient and caring way possible.

 

With the completion of the renovations, the new ER can support more patients than ever, helping to bring the service to more members of the community at a more consistent level as we see huge improvements to the capacity and flexibility of the department. Our staff operate the ER 24/7 and their professionalism and dedication to the role speaks volumes for the medical field within Los Santos. Staffing levels vary based on patient volume however it can be assured that there is always a capable professional on hand.

 

The grand opening of the new ER took place on Thursday 14^th October 2021, and was nothing short of an overwhelming success as patients were treated with the newest equipment by our line of incredible staff. The hospital is now better prepared to meet the needs of it’s patients that rely on it’s services on a daily basis.

 

 

The ER's entrance as shown above provides a welcoming feel for our patients or the family of patients, ensuring a comfortable wait whilst at the facility. With a modern touch, the hospital is brought into the 21st century and demonstrates the commitment to both the standards and expectations for the hospital. The seating area contains the necessary facilities for those waiting, providing an area for drinks and snacks as well as restrooms.

 

 

 

The new ER also contains a small break room for our EMT's at the Los Santos Fire Department. Long shifts and stressful scenes take their toll on the best of us, so being able to prove somewhere for those so vital to the healthcare system to take a moment to collect themselves is something Pillbox is proud to bring.

 

We also have a consultancy room just off from the waiting room where a professional can make an immediate call on the next best steps for treatment for their patient.

 

 

 

 

The entry and nurses station for the ER has been completely re-designed with a new sleek and modern approach to healthcare. Our nurses have an area overlooking the ER where they can monitor patients efficiently and act with speed when urgent attention is required.

 

The department also welcomes overhauled trauma bays where the team will attend to more serious emergencies requiring immediate medical intervention.

 

 

 

 

Overhauling the areas for our patient's stay with us was at the forefront of the renovation. Not only can the team provide the best medical care in the State, however the overall customer experience has been improved dramatically, setting a high bar for any to follow.

 

 

 

For the longest time, Pillbox has been dedicated to providing outstanding medical care to those in need, this project has been in the works for some time and now we are proud to unveil it. While we wish every patient's stay was short and successful, the nature of the Medical field often deals with distressing scenario's. For these patients, this new face of the ER will allow us to ensure they recieve the best care and are as comfortable as possible during their stay.

 

Quote

"With the opening of our new ER we hope our ability to service higher demand in volume for our patients, as well as provide a cleaner and more environment for recovery"

Director Danielle Shaw

 

Edited October 16, 2021 by Lomadias