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Staff Team Projects

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Keane    256



Hey everyone,

We have decided to accompany the January 2020 Staff Update with an announcement relating to some changes within the staff team for 2020 onward. The majority of these changes are to make the staff team perform better, and to create more communication between the staff team and the community. 

The first major change is the implementation of what we're calling major projects. Each section of the staff team will be assigned to a major project that they will work on in addition to their regular work. These projects will be shared with the community and we will do our best to give regular updates on them. Management will be monitoring the progress on these projects to ensure they reach completion in a reasonable time. The overall idea is to make sure each section of the staff team is constantly working and does not become stagnant. Some examples of major projects will be described next.

Staff Management will be working on optimizing the staff report process to make sure reports are handled much faster than they are. Staff reports have always taken weeks to handle due to a variety of reasons. Once the backlog of reports in December are cleared, we should be reducing the wait time on responses to reports.

The Admin Team will be held to higher activity standards, especially when it comes to the forums. Now that the holiday period is over, the activity of each admin can be judged fairly. While we don't have any quotas, each admin will be expected to contribute to the team in every area they have access too. In particular, there will be a focus on the forums. We often have to direct players to the forums so we want to make sure that process is as quick as we can make it.

Player Management has unfortunately been swamped with work for quite some time. This has resulted in the worst cases being prioritized and most cases sitting there. Player Management will be recruiting more admins to make sure that they can contact more players to help improve their roleplay. The senior members will be making sure that the rest of Player Management are working on their cases regularly and don't leave them neglected. 

Illegal Faction Management will be focusing on recruitment in order to have internal operations run smoother. We have recruited Aces, Davis and MikeTheMike into the team to assist in the huge workload the Illegal FM team has to deal with. Once these new members get settled in, they'll be speaking to those involved with illegal roleplay about what they would like to see from the development team. 

Legal Faction Management will be focusing on giving each legal faction their full attention, rather than giving priority to other factions. An issue we identified is that the LSPD and the LSSD (in the faction's beginnings) were given priority over other legal factions.  More admins will be recruited into Legal Faction Management to split the workload and ensure each faction has a handler actively involved with them. 

Legal FM is also hoping to release both the Los Santos County Sheriff's Department and Los Santos County Coroners as soon as they are ready. Both factions are close to completion, but just have a few minor details to finish. You should be seeing deputies in the new jail and coroner vans on the streets soon. If you want to join either of these factions, you can submit a letter of interest to the LSSD here and speak to SpawnMatrix about getting involved with the Coroners.

Property Management is currently working on creating several new systems for the community to use. First one having been openly announced to be Vehicle Requests. This is currently in progress with our Web Developers. This will be followed by smarttp requests being finished for UCP use. There is one more system currently being developed, but players are free to start guessing as more and more hints arrive. - Bjork

Continuity Management is being re-established to work on continuity. This team will have a high activity standard to make sure that work gets done quickly. There will be meetings every two weeks to make sure progress is being made. While it will be a priority, progress will be slow due to how much that there is to cover. Recruitment has already begun and we currently have several staff members working on the areas they have been assigned to.

We hope this announcement clarifies what each part of the staff team is focusing on from today onward. We hope to keep you updated on these projects as much as possible. If you have any questions, you can ask them below this announcement or contact the most relevant staff member to your question. Read the new Staff Points of Contact thread to make sure you get your question to the right person first.

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