Law Posted February 25, 2019 Share Posted February 25, 2019 I just realised, there's a perfect foundation for the UCP help center. Why not migrate all the player issues over to the UCP so people don't have to make public topics of; player-to-player disagreements that can skew the community's opinion of them; how much money they need refunding because they were scammed or bugged; why they should be unbanned; why they should have their assets transferred to another character, and so forth. This would greatly clean up the content being posted on the forums, a greater face for character stories and faction threads than private matters. Link to comment
Notbond Posted April 4, 2019 Share Posted April 4, 2019 This has already been discussed internally when the system was put into place and we decided that it wouldn't be correct to use it for that, possibly in the future, however, the forums is something that is regularly used and visited by admins as well as players which may be able to help. The ticket system on the UCP isn't a familiar/can be more limited so it's only best for real issues that WebDev's need to solve. Link to comment
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