give both the pd and the fd more open hands. have players on edge of their seat when injured on the ground. it's their characters, something they invested real time in. don't really have an idea how you could do this, but I think some of you might get my point. have them on the edge of their seats, scared for the future of their character. and only then would be roleplay be responsive, detailed, and better. nobody wants to lose their shit.
I had roleplay like that. actually did some exploring online because I knew shit was about to go down IC, and just wanted to prepare myself to RP my injuries the best I can. the medic didn't seem to care that much, just did that basic "wraps you up and shoves you into an ambulance" roleplay, bones pierced, and everything else surrounding it was completely ignored, as their only job was to transport me from A to B. at least it seemed like that, judging by the roleplay the medic provided me with.