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Selena

Senior Management
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Selena last won the day on August 17 2021

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About Selena

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    Head of Property Management

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  1. Implemented: https://forum.gta.world/en/forum/1370-looking-for/ Please use appropriately!
  2. Can YOu please reply to my ban appeal, i'm tired of asking and i tried my best on it so could you please get back to me it's been a month.

  3. Unfortunately, this has been suggested a handful of times and has been denied. The same will be applied here, it's not something management is looking to introduce right now.
  4. Property Management Newsletter #1 November 2022 - November 2023 (January 2024 also included in certain areas) A couple of words from myself - the year 2023 was an exciting one in terms of progression, development, transparency, and internal changes. We've effectively found ways to improve our systems and we're going into 2024 with a better understanding of how to streamline and communicate efficiently with one another. We look to continue to adapt and add to our ever-growing demand by the month. 2024 holds some really exciting updates and we're looking forward to showcasing them with you like never before. Collectively as a community, we've achieved some fantastic things, one being an engaging community meeting held every month where players can directly discuss with Property Management, changes, suggestions, questions, and provide feedback directly to the consumer. We've found a positive impact by hosting these meetings and have created many new features in game as products of them. We will continue as a community to build a strong bridge between Property Management, the property market, and with players. I would like to think that Property Management is headed in the right direction, we have a strong team working tirelessly and with an incredible effort to plow through hundreds of requests each month. We understand that we're far from perfect but with each month passing us by we find new features to add be it internally or externally for the community and we have various ongoing projects as stepping stones towards perfection. I want to thank every player who has requested from us, learned from us, communicated with us, and provided us feedback this year. Some were bittersweet, however, we go in optimistically and will continue to do what we know best. By no means are we perfect and we know there are still outstanding issues we have yet to rectify, however, positively speaking we're on the right path. So if you will, please enjoy this mini-newsletter containing as many statistics as I could get and a shoutout to every single Developer, Web Developer, and Admin who has contributed towards this and towards making Property Management a better experience. EDIT: Also felt obligated to share my gratitude and thanks with you all who remain patient with us. A reflection on 2023; How many property requests did we have? Total: 957 A reflection on 2023; How many house requests did we have? Total: 574 A reflection on 2023; How many vehicle requests did we have? Total: 559 A reflection on 2023; How many property leases did we have? Total: 781 A reflection on 2023; How many interior requests did we have? Total: 1,684 A reflection on 2023; How many smarttp requests did we have? Total: 1,358 A reflection on 2023; How many garage requests did we have? Total: 133 A reflection on 2023; How many trailer requests did we have? Total: 285 A reflection on 2023; How many mapping requests did we have? Total: 233 A reflection on 2023; How many appeals did we have? (excluding forum DMs) Total: 82 A reflection on 2023; How many hold requests did we have? Total: 450 A reflection on 2023; How many new features did we have? Total: 46 * Not 100% accurate A reflection on 2023; How many move requests did we have? Total: 193 A reflection on 2023; How many suggestions were forwarded to Property Management? Total: 69 A reflection on 2023; How many feedback submissions did we have? Total: 75 In total, we handled 7,335 requests. * This includes features added too. Discord Metrics & Engagement - November 2023 -> January 2024 Total Members: 3,182 Total Visitors: 1,329 Total Messages Sent: 11,390 Total Voice Minutes: 2,034 (33.9 Hours) Total New Members: 89 Total New Communicators: 21 Total messages in #support from November 2022 -> January 1st 2024: 22,508 Total messages in #mapping-support from November 2022 -> January 1st 2024: 8,051 Some words from Property Management (this was optional) Join our discord here: https://discord.gg/qPwhjadSM4
  5. Selena

    House market

    Raised to Management also for discussion.
  6. Selena

    House market

    Hi, thanks for the feedback, going to lock this to prevent any toxicity and I will forward this for review with the entirety of PM along with the Leadership. Thank you for some insight.
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